1.Q:Are you manufacturer?
Yes,we are the professional manufacturer with more than 16 years experience in this area.
2.Q: What’s the delivery time for the machines?
Normal machines our delivery time is 20 days after getting deposit, customized machines should confirm with our sales persons.
3. Q: How about the after-sale service ?
1).reply it at once when machines break down,  by email/whatsapp/direct line,if by email,it reply it within 12 hour
2) if clients need , we can appoint engineers to help install the machines and train the workers
 4.Q:What’s the guarantee time ?
1).All machines guarantee time is one year, not including wearing parts.
2) If machines parts broken, we will give for free, but clients should afford courier fees.
3).24 hours on line service each day, free technical support.
5. Q: Do you provide equipment operation training?
Yes. We can send professional engineers to the working site for equipment installation, adjustment, and operation training. Also support online training.
6.Q: What is the payment terms ?
Any payment method you want,such as T/T, L/C and so on.